Return & Refund Policy
Last updated: March 21,2026
We want you to be satisfied with your purchase. Please review our policy below.
Digital Products (PDFs, Courses, Downloads)
All digital products are non-refundable.
Due to the nature of digital content, once a product has been accessed or downloaded, we are unable to offer refunds, returns, or exchanges.
If you experience any issues accessing your purchase, please contact us and we will assist you.
Physical Products
All physical product sales are final.
We do not accept returns or exchanges unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery.
Include:
- Your order number
- A description of the issue
- Photos of the item and packaging
We will resolve the issue by offering a replacement or refund as appropriate.
Contact
For all return or refund requests, contact:
📧 Jeffrey@jeffreygentrybpa.com